Privacy policy
Privacy Policy and Data Handling
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make purchases on www.curlyloversusa.com, operated by Curly Lovers LLC, a registered company in Miami, Florida, specializing in the sale of curly hair products under the Curly Lovers brand.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including browser data, IP address, time zone, and cookies installed on your device. Additionally, as you browse the site, we gather information about the pages you visit, related websites or searches, and your interactions with the site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies: These are data files placed on your device or computer, often containing a unique and anonymous identifier. For more information on cookies and how to manage them, we recommend visiting this link: https://allaboutcookies.org.
- Log Files: These record actions occurring on the site and collect information, including your IP address, browser, internet service provider, referral pages, date, etc.
- Web Beacons, Tags, and Pixels: These are electronic files that track your site navigation.
Furthermore, when you make a purchase or attempt to do so on our site, we collect specific information about you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We refer to this information as "Order Information."
When we mention "Personal Information," we encompass both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to process and fulfill orders placed through the site, including payment processing, shipping, and sending invoices or order confirmations. Additionally, we use Order Information to:
Communicate with you.
Review our orders to prevent risks or potential fraud.
With your authorization, share information about product launches and offers tailored to your interests.
We utilize the Device Information we collect to assist in reviewing and preventing potential risks and fraud, particularly with regard to your IP address. It is also used to improve and optimize our website, including generating statistics on how our customers navigate and interact with the site to ensure the success of our marketing campaigns.
Sharing Your Personal Information
We share your personal information with third parties to support us in the following ways:
- We use Shopify to power our online store. You can find more information about how Shopify uses your information here: Shopify Privacy Policy https://www.shopify.com/legal/privacy .
- We use Google Analytics to comprehend how our customers use the site. You can find more information about how Google uses your personal data here: Google Privacy Policy and further details about Google Analytics here: Google Analytics Information.
- Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, a search warrant, or other legal information requests, or to protect our rights.
Do Not Track
Please note that we do not alter our site's information collection practices when we see a "Do Not Track" signal from your browser.
Data Retention
When you place an order through the site, we will retain your Order Information in our records unless you request its deletion.
Changes
We may modify this privacy policy to reflect changes in our practices, operational, legal, or regulatory reasons.
Minors
This site is not intended for individuals under 18 years of age.
SMS Terms and Conditions
Subscription to SMS marketing and notifications occurs when you enter your phone number during checkout, initiate a purchase, subscribe through a subscription form, or send a text message with a keyword. By choosing to receive SMS marketing notifications, you agree to the following terms and conditions:
- You understand and accept that consent is not a condition for making a purchase.
- You understand and accept that your phone number, name, and purchase information will be shared with our SMS marketing platform
- You understand and accept that the data collected will be used to send you notifications, such as reminders of abandoned carts, and targeted marketing messages.
- By sending SMS messages, your phone number will be passed to our SMS delivery partner to complete message delivery.
You understand and accept that if you wish to unsubscribe and stop receiving further SMS marketing messages and notifications, you must reply with "STOP" to any message we send. Other opt-out methods, such as using alternative words, are not considered reasonable means of opting out.
You understand and accept that message and data rates may apply when receiving SMS messages.
Contact Us
For more information about our privacy policies, questions, or to file a complaint, please contact us via email at curlyloversofficial@gmail.com or by mail at the following address:
10863 Southwest 88th Terrace NA, Miami, FL 33176
WhatsApp: +1 (786) 943-6529
This Privacy Policy is subject to changes, so we recommend reviewing it periodically to stay informed about how we handle your personal information.